365 DAYS EASY RETURNS
Having second thoughts? No worries—we're here to help! If you're not completely satisfied. You can return your eligible purchase within 365 days of the original receipt date
Our policy is simple: We'll ship almost anything on our site to anywhere in the United States—even Alaska, Hawaii and Puerto Rico—for free. No minimums. No kidding.
Don't love it? Return it for free too. We mean it. Click here to imitate a return
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and item in its original condition and is not damaged email us at firstname.lastname@example.org to initiate a return
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, email us at email@example.com and we will provide you the return address based on your location
We will be responsible for paying for your shipping costs for returning your item. When you receive a refund, the cost of return shipping will be added to your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.